(Support)
The Next Generation of Tech Support
Big-O

System Tune-Up
$99.00/flat rate

With our system tune-ups a technician uses our broadest collection of tools to speed up your computer and protect against risks, ensuring your computer is running at peak performance.

Scan, identify, and remove spyware and viruses
Update anti-virus and anti-spyware definitions and software
PC optimization and removal of unnecessary running and start-up processes
Clear out temporary and start-up files
Configure and schedule system and application updates
Run a system defragmentation

Software Include:
AVG AntiVirus FREE 2014
Malwarebytes Anti-Malware
Malwarebytes Anti-Exploit

Requirements
Windows XP/Vista/7/8
Internet connectivity (Broadband speeds 1.5mb/768kbps or better recommended)

Cloud and Local Backups

We help you get set up and configured for all your important data to be backed up, either to the cloud and/or to a local external hard drive.

Install either our recommended or your prefered cloud backup application.  Configure what files to backup, so not to waste storage on log or system files.  Setup scheduled backups to run daily, hourly or as changes are made to a file.  Help restore data from a backup database.

 

Cloud Backups

Cloud backups can be a great way to protect all your important data, but if not set up properly you can pay more for backing up unimportant data. 

 

Local Backup

For those moments when you need a physical backup or would rather not add a new monthly bill, then local backups are for you.

 

Privacy Protection

Browse the web privately and securely.  Hide your IP address, location and tracking cookies.

Set-up VPN Tunneling
Set-up file encryption on personal data
Configure email encryption and security
Install a secure password manager

 

Remote Tech Support

$1.00/minute

All remote technician work that is not listed in flat rates are billed at a dollar a minute basis.  This includes but not limited to:
Program Installation & Configurations
System Diagnostics
WiFi Security Configuration